Our FAQs are compiled into the following Categories to avoid duplication of questions. If you do not find your question, please contact our office at (623) 979-1839 and we will gladly assist you.
Fees and Discounts
Q. What forms of payment do you take?
- We accept Debit Cards, MasterCard, Visa and Discover. If you prefer to pay cash, money order, or cashier’s check (written by a bank only – NOT A CONVENIENCE STORE), you must register by calling the office.
Q. Can I pay when I get there?
- No. We require payment in full to hold your position. If, for some reason, you were unable to make it to class, it would be too late to give your position to another potential student. Prepayment secures your seat, which will be held for only you.
Q. What if I need to cancel or reschedule?
- All cancellations and rescheduling must be done no less than 7 days prior to the first day of class. Within seven days prior to the start of your class, your position becomes NON-REFUNDABLE. NOTE: If you register for class within the 7 days prior to the first day of class and find you need to cancel or reschedule, your position also becomes NON-REFUNDABLE.
Q. What discounts do you offer?
- We offer group (6 or more students), military, law enforcement (if pursuing motor officer position), and student discounts. These discounts cannot be combined with other discounts or fee specials. Questions, or to register with a discount, just give us a call. If you qualify for one of the above discounts and do not contact our office by phone to register, your discount cannot be applied to an online registration.
Q. Do you offer gift certificates?
- Yes. Gift certificates are available any time of year. We can email your certificate to you, and you can print it yourself. If you do not have a printer, we can make a hard copy for you and send it via snail mail.
When, Where and How of the RiderCourse
Q. When are your motorcycle courses offered?
- The Basic RiderCourse (BRC) class is offered every weekend. When there is enough demand (six or more students), we will schedule a weekday BRC. Call or email us to be on our weekday BRC waiting list.
- The Experienced RiderCourse (ERC) class and our Trike Course are offered when there are enough students to warrant a class. Call our office to let us know you are interested, and we will take your information. As soon as your course is scheduled, we will call and get you registered.
- Private lessons may be scheduled anytime.
Q. Where are you located?
- Our classroom is located at 6201 N 35th Ave on the northeast corner of 35th Ave and Rose Lane (one street light north of Bethany Home Rd). Our practice range is located at 5115 N 27th Ave. This is just north of Camelback Rd, right in front of the Indoor SwapMart.
Q. Do I have to come all three days?
- Yes, the three days are required. Also, you cannot split up the course and must complete all three days in one weekend. Our classes are held every weekend and meet on Friday (5:30pm – 9:00pm), Saturday (6:30am – 3:00pm), and Sunday (6:30am – Noon).
Q. Can I be late for class?
- You will have a 15 minute grace period on the first night, although we do not encourage it. You may NOT be late AT ALL for the range portion of the class. Failure to be on time will cause you to forfeit your tuition and position, as the instructor will not be able to catch you up.
Q. Do you provide transportation between the classroom and range?
- We do not. Please secure your own transportation prior to scheduling your course. Saturday is the only day you will need to travel between the practice range and the classroom. The range and classroom are only 2.1 miles apart.
Q. Is there parking nearby?
- There is available parking next to both the classroom and practice range.
Q. How many hours are spent actually riding?
- Approximately 10–and yes, this is enough time to learn the skills you need to become a safe motorcyclist on the road. Remember, the skills you learn are skills you will build on, and you will become better and better the more you ride.
Q. Do I need a permit or license to take the BRC course?
- You don’t need either, unless you are under 18. Anyone 15 years 6 months to 18 years of age must have an automobile driver permit. ALSO, if you are bringing your own bike to the range, you will need at least a motorcycle permit. There are restrictions for obtaining your motorcycle license, however, if you are under 18, have an out-of-state driver license, or have no license at all. Please refer to our “Completing Class and Licensing” questions below.
Q. Can I get a copy of the Basic RiderCourse Handbook so I can study before class starts?
- Although there is really no need to study before class, you may view a copy of the motorcycle Basic RiderCourse Handbook. (CLICK HERE)
Q. How many students are in a class?
- Each class has anywhere from 6 to 12 students and 2 instructors. Classes are required to be smaller in order to provide students with more personal instruction time.
Q. How experienced do I need to be to take the Experienced RiderCourse (ERC)?
- You must have a minimum of 6 months or 6,000 miles of on-road riding. In the advanced motorcycle training courses (ERC), you must provide your own motorcycle and gear.
Q. Do we do any actual street riding?
- No. We have a closed course with no traffic, and we never leave the practice range.
Bikes and Supplies
Q. What kind and size of motorcycles do you use?
- We use smaller and lightweight 250cc motorcycles to train on. We have Honda Rebels, Kawasaki Eliminators, and Yamaha TWs. They are perfect for learning and improving skills.
Q. Can I bring my own bike, helmet, or gloves?
- You may bring your own bike as long as it is less than 500cc (but it is not recommended) and you must sign an insurance waiver. There are no adjustments made to the exercises for different sizes of motorcycles, and if you find that you are unable to operate your own motorcycle, it may be too late to switch to one of ours. If you do choose to ride your own motorcycle in the beginner’s course, Motorcycle Safety Foundation policy is that you must have a valid motorcycle permit, and you must ride your own motorcycle to class. You must also provide proof of full insurance coverage as well as current motorcycle registration.
- Your helmet must be DOT or Snell approved. Also, if you choose to wear your own gloves, they must be leather and full-fingered.
Q. My bike is larger than the ones used in class. Will I be able to ride it when I complete the class?
- Even though our bikes are small, the techniques we will teach you will allow you to handle a larger and heavier cycle. There will always be the adjustment factor, of course, but we recommend that if you stick with a smaller bike to build your confidence and skills, the transition to a larger bike will seem more effortless. And don’t forget to practice, practice, practice!
Q. What class supplies does AZMRT provide?
- AZMRT supplies the motorcycles, helmets, leather full-fingered gloves, course materials, and FUN!!! We also have pens and hi-liters for student use.
Q. What do I need to bring?
- Long pants, long sleeves, over-the-ankle footwear such as riding boots or hiking boots (no high heels), and eye protection (prescription and/or sunglasses are fine). You must also come prepared to have FUN!
Completing the Class and Licensing
Q. Do I get my license from taking your course?
- You receive an MVD Professional Driver Training Certificate when you have satisfactorily met the motorcycle BasicRider course completion requirements. This certificate waives both the motorcycle written and skills test with the MVD. Take this certificate to an Arizona MVD licensing office, and they will issue you your motorcycle license.
Q. How soon can I go to the MVD and get my license?
- You can take your waiver paperwork to any MVD licensing office the very next business day and turn it in for your new motorcycle license! No motorcycle written or skills test will be required at the MVD. Be sure you turn this paperwork in within six months from the date of completion, and DON’T lose it, as it can’t be replaced.
- PLEASE NOTE: If you should happen to lose your MSF Completion Card (separate from your MVD paperwork) we can issue a replacement for up to three years from the date of issue. We will need the date of your class attendance to retrieve your course information. You will be charged a $25 replacement fee.
Q. I am under 18 years of age, can I still take the course?
- Yes. However, you must have a parent or guardian enroll you, and both parents/guardians must sign your legal waiver for the course. To obtain your motorcycle license or endorsement, you must have had an Arizona instruction permit for at least 6 months. The permit must be valid at the time of application.
- After graduating from AZMRT, you’ll take your paperwork to the MVD and get issued a motorcycle rider permit, which limits you from riding on the freeways, at night, or with passengers, and you must wear your helmet. After holding a motorcycle rider permit for six months, you can return to the MVD and get a “restricted” license until you turn 18 years of age. The “restricted” license just means that you are required by law to wear a helmet until you’re 18 years old. After that time you’re only recommended to wear one.
Q. If I don’t have a regular driver license, can I get my motorcycle license?
- You must take a separate driver’s license test with the MVD based on the information in the Driver License Manual.
Q. What do I do if I have an out-of-state driver license?
- If you are switching your license to an AZ license, the motorcycle endorsement will be added at that time. If you intend to keep your current state’s license, call your home state licensing authority and ask if they accept an MSF-certified waiver from Arizona. If they do, the endorsement can be added to your license by your home state. If they don’t and you temporarily reside in Arizona, switch to an Arizona license and have the “M” endorsement added. When you return to your home state, change your license back, and the endorsement should stay.
Q. Does this course help me get a discount on my insurance?
- Many insurance companies offer discounts on motorcycle premiums to students who have successfully completed an MSF RiderCourse . Be sure to ask your insurance agent. Let your agent know that AZMRT is MSF certified and MVD licensed.
What If?…
Q. What if I don’t pass the class?
- You may take the class again, at no charge, within 30 days from your original motorcycle testing class date. After that, there will be a $100 charge for each class retake. Our10+ year history has proven AZMRT has a 98% pass rate.
Q. What if I don’t speak English?
- You may bring an interpreter to class with you for no charge. Please be aware that the interpreter will not be able to participate in class or be given any certification for their attendance. Also, while you are on the bike, you will have to rely on signals from the instructor, just like the other riders.
Q. What if I lose my paperwork/MSF card?
- If you lose your MVD waiver from the class, it cannot be replaced, and you will have to retake the class.
- If you should happen to lose your MSF Completion Card (separate from your MVD paperwork), we can issue a replacement for up to three years from the date of issue. We will need the date of your class attendance to retrieve your course information. You will be charged a $25 replacement fee.
Q. What if it rains?
- We ride rain or shine. Our training represents real riding conditions. You can bring rain gear if desired. We only stop for lightning, hail, or a real downpour… but only long enough for it to pass, then back on the bike!
